Universal Live Embraces “Progress Over Perfection” on Event Sustainability

INDUSTRY NEWS

8/19/20251 min read

Universal Live is taking a refreshingly pragmatic approach to sustainability embracing “progress over perfection” as it earns recognition in the events industry for making meaningful, actionable strides forward. Rather than waiting for flawless execution, the company is prioritizing steady improvement and transparency in its sustainability efforts.

Earlier this year, Universal Live secured ISO 9001 (Quality Management) and ISO 14001 (Environmental Management) certifications, showcasing its commitment to structured operational excellence and environmental responsibility. Most recently, the company achieved the ISO 20121 certification, the global benchmark for sustainable event management demonstrating a credible, robust framework for ongoing improvement.

Neil Clappison, Universal Live’s Special Projects and Sustainability Lead, noted that operating sustainably was already in practice but now it's formally validated. ISO 20121 gives the company enhanced structure, visibility, and accountability, supporting continuous evolution. The message is clear: sustainability isn’t a destination, but a mindset. Operations Director Ben Phillips emphasized that this journey involves constant questioning, challenging, and refining not a one-off achievement.

In an industry known for its environmental footprint from travel and power use to waste generation Universal Live’s approach serves as a powerful example: real progress doesn't require perfection, just commitment and momentum.

Author: Adam Parry
Original source: Event Industry News
Read full article: https://www.eventindustrynews.com/news/universal-live-talk-progress-over-perfection-when-it-comes-to-event-sustainability